Booking train tickets for a group of 40 people during peak season

Main challenges

The request was received during the peak season of passenger transportation. During this period, tickets for popular routes disappear from the Ukrzaliznytsia system within minutes after sales open.

Trying to purchase 40 seats independently through standard online services (website or application) would have been extremely risky: there might simply not have been enough tickets for the entire group, or passengers could have been distributed across different carriages or even different trains, which is unacceptable for a corporate trip.

Our solution

To avoid the risks of online purchasing, the All Travel Group team took full control of the process and initiated the official group ticket booking procedure.

• Preliminary approval: We prepared the necessary package of documents in advance and submitted an official application to Ukrzaliznytsia before general ticket sales began.
• Seat reservation: Since all applications were submitted in advance, on the day sales opened we automatically received official approval from the Ukrzaliznytsia system and a confirmed reservation of a single block of seats for the entire group.
• All bureaucracy handled by us: Our managers fully took over the offline coordination process. We independently visited the railway station to submit approved passenger lists, sign applications, and complete the final payment for services through the ticket offices. The client did not need to spend time on any paperwork.